Hyatt Regency Kinabalu

Location was so nice. Breakfast was relatively fine and staffs were so kind and eager to help. Swimming pool is also well maintained. The seaside view at the poolside was great.

We arrived at the hotel a little earlier, but the front desk clerk did not hesitate to respond to our requests and even upgraded us into a stunning sea view room. We had a staff escorting us to the elevator (I wasn't aware that this service still existed). The dining experience at the Nagisa restaurant was also great. The food was mediocre, but the people who serve and respond to our requests were incredibly helpful. Later we even ordered room service and they showed up on time and it was delivered by a friendly room service staff. We had trouble getting the channel we want in the middle of the night. Within minutes, they sent us this incredible technician who immediately knew he had to reprogram the channel. It only took him ten minutes to do his magic. The hotel offers an extensive buffet breakfast and they have a lot to choose from. The waiting staff were vigilant and will immediately clear the empty plates. Overall, the staff of this property worked in tandem to meet your needs and wants in a surprisingly timely manner. No doubt, an exemplary property that provides Malaysian hospitality at its best!

Breakfast was excellent!!!!!

The room is really spacious and the bed is comfortable. I like it that the hotel provided body wash, shampoo and conditioner in refillable large bottles rather than small disposable bottles. Definitely more environmentally friendly. The hotel is walking distance to many eating places and a couple of malls. The gym is also well-equipped.

The hotel's location is very convenient, with supermarkets, fish markets, fruit markets, and other amenities nearby. It is close to the airport and easy to book a Grab. The hotel is relatively clean, and the staff are very friendly and helpful. We were traveling with elderly people who like to drink tea, and the staff noticed our needs and left a few extra bottles of drinking water for us every day. We are very grateful.